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We are committed to delivering your carefully curated fashion essentials with efficiency and care. Our team processes orders for stylish apparel, footwear, and accessories within 1-2 business days after payment confirmation. Each item is meticulously inspected and packaged to ensure it arrives in pristine condition, ready to elevate your wardrobe. International shipments may require additional processing time due to customs procedures.
Processing typically takes 1-2 business days for in-stock items. Delivery timelines vary based on your location and selected shipping method. Domestic orders generally arrive within 3-7 business days after dispatch, while international shipments may take 10-20 business days. Seasonal demand or unforeseen circumstances may occasionally extend these estimates, but we'll proactively notify you of any significant delays.
We offer transparent shipping options tailored to your needs:
All shipping costs are calculated at checkout based on your order total and destination.
We currently ship to most countries worldwide, including the United States, Canada, European Union nations, Australia, and select Asian territories. Some remote locations or regions with complex import regulations may be excluded. During checkout, our system will automatically verify if we can deliver to your address. For specific inquiries about your region, please contact our support team.
Once your order ships, you'll receive a confirmation email containing your tracking number and a link to monitor your package's journey. Our tracking system provides real-time updates from dispatch to delivery. If you haven't received tracking information within 3 business days of your order confirmation, please check your spam folder or contact us at [email protected] for assistance.
While we strive for timely deliveries, occasional delays may occur due to carrier issues or customs clearance. If your shipment exceeds the estimated delivery window by more than 5 business days, please contact our customer service team at [email protected] with your order number. For lost packages, we'll initiate an investigation with the carrier and either reship your items or provide a refund once the claim process concludes (typically 10-15 business days).
International customers may be subject to customs fees, import taxes, or other charges imposed by their local authorities. These fees are the responsibility of the recipient and are not included in our product or shipping prices. We declare all packages at full value and cannot mark items as gifts to avoid duties. We recommend checking with your local customs office to estimate potential charges before ordering. Please note that customs clearance delays are beyond our control and may affect delivery times.
